60-Day Money-back Guarantee
Shane Co. has the industry's most generous and comprehensive upgrade and trade-in policy, created with your future in mind. For any Shane Co. diamond, ruby or sapphire you have mounted in a ring, as well as any stud earrings or solitaire pendants you purchase, you'll receive the full value that you paid as credit toward the purchase of any other gemstone of greater value. All that is required is a minimum one-dollar increase. To trade in any qualifying jewelry metal, simply spend double the original purchase amount.
Send any ShaneCo.com merchandise returns to:
c/o Brinks Incorporated
2203 Uravan Street
Aurora, CO 80011
Phone: 1-866-467-4263 (Outside U.S.: 1-720-874-0203)
Please return your purchase via the U.S. Postal Service. Be sure to insure the package for the amount you paid and send it Return Receipt Requested.