Do you have questions about our resizing process? Worried your partner won’t get the ring of their dreams because of a sizing mishap? Never fear. We’re here to provide the information you need to feel confident you’re going home with the perfect wedding and engagement rings.
Along with the best Free Lifetime Warranty in the industry, it’s completely free to get your Shane Co. ring resized by our expert jewelers. Even if you discover years after purchasing your band that it feels too tight or too loose, we can resize later – for free, for life.
This really depends on how busy we are at the time, but, in most cases, your ring will be resized within two business days. If you’re in a hurry, we recommend you talk to a member of our dedicated staff to ensure you’re getting your ring back when you want it.
It’s generally easier to decrease the size of a ring, so if you’re unsure of your partner’s ring size, we recommend rounding up rather than down. This also ensures that they’ll be able to try the ring on without it becoming uncomfortable or even getting stuck!
As always, we encourage you to talk to your jeweler beforehand, as this answer really depends on the intricacies of your particular ring. As a rule of thumb, most rings can be resized up to two sizes within their original dimensions. If you have a general idea of how big your partner’s finger is, you should have no problem adjusting it to the perfect size.
If you find that you’ve misjudged your partner’s ring size too much to have their piece resized, we also offer a 60-Day Money-Back Guarantee that will allow you to return your purchase for its full value.
All our rings have their width in millimeters listed in either the title or product description. If for whatever reason you can’t find the width dimension, feel free to e-mail or call an online customer service representative at 1-866-467-4263. You can also visit us in-store to try our rings on in person.
If you’re ready to propose but still unsure of their ring size, use these helpful tips to figure out the best way to surprise them with the perfect engagement ring.
To learn more about ring sizing and our Free Lifetime Warranty, visit ShaneCo.com and explore all our educational content.
This post was last modified on November 4, 2022 10:45 am
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