"My fiancé and I found the perfect ring at Shane Co. and were treated so wonderfully. Denny took us through every case and paid attention to the styles that caught my eye. He explained all of the features and showed us the differences. We also love the lifetime warranty! Thanks Denny!"

"Was able to get both my fiancé's ring and my ring here at Shane Co. They have amazing customer service. Every time I went in I was helped by Amber. She is extremely friendly and is very knowledgeable in the jewelry. She was always willing to help in any way possible. I would highly recommend getting helped by Amber. Thank you Amber."

"The first piece I bought from Shane Co. was my wife's engagement ring 10 years ago. We have since purchased many items and have never once been disappointed or unsatisfied in our visit or purchase."

"I wish we would have started at Shane Co. when we began looking for my engagement ring. It was seriously a great experience! Not only do they have the biggest selection from all of the places we looked, but everyone was so kind and so helpful. Everywhere else was over-pushy, but Shane Co. wasn't looking to make a sale, they made me feel listened to and were able to pick out the most perfect ring for me!"

"Went into the Cool Springs store to have my wife's wedding set resized and my ring engraved. The results were phenomenal as usual. Everything turned out perfectly and was done in 2 days. This will always be our jewelry store!"

"I get all my jewelry from Shane Co.! The best customer service I've ever received and the jewelry is beautiful! I won't go anywhere else!"

"Oh my goodness! I cannot say enough about how much I love Shane Co. The rings are absolutely stunning, unique and high-quality, while still at a very reasonable price! We visited several different jewelry stores looking for an engagement ring, and none even came close to the amazing selection, good vibes, or high-quality customer service at Shane Co. The employees were so friendly and happy, and set on helping us find the most perfect ring! Highly, highly recommend!!"

"I appreciate that all the employees go out of their way to assist whether you're getting your ring cleaned or purchasing something new."

"My fiancé got my engagement ring at Shane Co. and from his first visit to us picking out our wedding rings and purchasing them we have had an amazing experience. Every person we came into contact with there was amazing, very knowledgeable and personable. They have great customer service, great quality jewelry and lifetime maintenance. We will definitely be buying more jewelry from Shane Co. in the future."

"Definitely the only place to go if you are in the market for any jewelry. They know their stuff and made the process of buying my wife's engagement ring and band very easy."

"Very good customer service. Lifetime free ring sizing in case your ring size changes, which I love. Bought four silver rings that will be sized to fit and then shipped for free. Very nice!"

"Jenna was awesome! She was an excellent spokesperson for the Shane Co. brand. We put together a couple of nice rings!"

"Keith was AMAZING! He patiently spent quite a bit of time helping build my engagement ring. He didn't pressure me into anything and best of all, she said YES!"

"They were very kind and helpful. They asked a lot of questions making sure we loved the jewelry we picked out. I have never felt such love in the customer service industry. Shane Co. is a wonderful jewelry store. If they don't have what you want they'll try to help you get it at a store that they trust to be as good as they are."

"I love my ring from Shane Co.! Will forever be a customer!"

"I recently visited Shane Co. It was my first visit to Shane Co. Michael was great in helping me find a necklace for my wife for our 45th anniversary. It was a pleasant experience and I will continue to visit Shane Co. for all my jewelry purchases. Most importantly, my wife loves her necklace. Thanks Michael."

"I had the best experience shopping for my engagement ring. Super helpful, friendly, no pressure staff!"

"I'd first like to thank Conor for helping me pick out the perfect engagement ring. He took the time to explain the 4Cs and answered all of my questions. I never felt pressured to buy anything. He is truly my friend in the diamond business. I will be going back for all my jewelry needs."

"We love our rings from Shane Co. The service is second to none. They are so friendly and helpful!"

"My fiancé got my engagement ring here, and we just went this weekend to get our bands. Caleb was extremely helpful and knowledgeable. The first band he showed me ended up being the one I chose. It is the perfect band for my ring. And he knew exactly what my fiancé wanted in his band and brought it out on his first try. We left there feeling so happy with both of our choices. And we decided that Shane Co. is the only place we will go from now on. You cannot beat their service. Everyone is so professional and they know their jewelry. I will definitely recommend them to anyone looking for a beautiful piece of jewelry and great service."

"My fiancé and I always have a great experience at Shane Co. The staff (shout-out Meghan) is so knowledgeable and friendly. They do not pressure the customer at all, which is a huge plus in my book. I would recommend Shane Co. to anyone. Great job guys!"

"Love this place. Staff is always exceptional and provides amazing customer service."

"The employees here are extremely nice and helpful. My husband and I shop here a lot and love the extra services they provide like cleaning and fixing jewelry. They have a great warranty as well."

"Super friendly, huge selection, impeccable quality, and welcoming."

"Great customer service and beautiful pieces to select from that are still one of a kind. I love how they don’t overproduce on pieces. I love how everything is guaranteed for life. It’s hard to beat that!"

"Wow! What an amazing experience shopping at Shane Co. Our rep was Ben, and he educated us and showed my wife exactly what she wanted. He was not pushy like other jewelry places, and was very knowledgeable. He gave us a ring that matched EXACTLY what my wife described, and had us in and out within 45 minutes. Definitely recommend going here for your jewelry purchase. Quality and price is unbeatable."

"Wonderful customer service and a variety we just couldn't find anywhere else. Unique options as well as traditional. No pressure and very knowledgeable."

"They take care of you years after you made your purchase."

"Great customer service. I needed to have a chain that I had broken [repaired]. Very fast, very friendly. Offered to fix my chain for free and I got a better chain. Such a great experience."

"Got my engagement and wedding rings here!!! Love this place."

"These guys do a really really good job in all aspects, especially Pamela. I found her to be outstanding and cannot say enough good things! I purchased a diamond engagement ring and I am extremely satisfied."

"Melita is the best! She helped us find an amazing wedding band. Knowledgeable, understanding, and very patient. Thank you."

"Was very pleasurable to do business with. We didn't feel pressured and everyone was very friendly and welcoming. Felt very at ease looking at various options before purchasing. Highly recommend!"

"Wonderful diamonds and jewelry. I am very satisfied with my purchase. I am also very satisfied with Kat's assistance in deciding what to get."

"I went to Shane Co. after listening to their commercials on radio. I've been there two times already and they really receive you like a friend. I think the prices are based on what jewelry is really worth. Thanks guys!"

"I love this place! My husband got my ring here and we've had to turn it in a couple times for tacking and cleaning and most recently a repair, and their customer service is always amazing. They even gave me a silicone ring because I mentioned that I felt naked without my ring. We won't ever buy jewelry anywhere else."

"We purchased our wedding rings over 30 years ago there and they are just as nice now as they were then."

"Wow! I'm not sure what I could say that is equal to the level of service we received. Armando was amazing and the entire staff has a sincere concern for their customers and our satisfaction. The prices were fantastic and the quality of their items is even better. No pressure, excellent service, just a top-notch and longtime fixture of the Seattle region."

"I always get great service here! I'm so glad my husband purchased my rings here. They are kind, helpful, and it is always a breeze to have my rings serviced."