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To our Shane Co. community,

We’re so incredibly thankful for the love and support we’ve felt and continue to feel from our community during this unique time. We are grateful to be a part of your lives and continue to help you celebrate special moments with the people most important to you.

Things are changing quickly, and we wanted to keep you in the loop on the great new services we are offering in our various locations. We've created more ways for you to shop, because that's what a friend would do. We're here to help you find that special something.

New Ways to Shop with Shane Co.:

  • No-Contact Curbside Service: Many of our locations are now open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders. We’d love to encourage you to use this service and help us slow the spread of COVID-19. Our Curbside Service is convenient, fast, easy, and free. One of our jewelry consultants will come out to your vehicle wearing a non-medical cloth facial covering or mask and gloves and will use a tray. Please check below or click here to find out if your local Shane Co. store is open for our Curbside Service.
  • Virtual Online Appointments: Need to pick out an engagement ring or gift? We’ve got your back! Video chat with a jewelry consultant from the comfort of your home. Schedule an appointment with us here.
  • Chat with Us: Have a quick question? We are here for you with our chat tool.
  • Shop Online 24/7: With 2-day free shipping and all orders shipping within 3 days of your purchase, get the perfect jewelry delivered right to your or your loved one’s front door.
  • Take advantage of this unparalleled offer for the Shane Co. Credit Card: Now offering 18 Months Special Financing. Learn more here. We hope this offer can help make it possible for you to take home the perfect piece of jewelry or engagement ring.

Store Reopening News - Keeping Our Employees and Customers Safe:
The health and safety of our employees and customers has been and continues to be our top priority. We are regularly reviewing government orders in each of the counties we serve to be able to safely reopen our stores at various levels. We’ve added measures and protocols to keep our stores, cases, and jewelry cleaned and sanitized. We are taking extra precautions, in addition to those set by local governments, to ensure our employees and customers have a safe shopping experience.

  • In Our Stores: We have added incremental cleaning and sanitizing procedures at our stores, and our stores are being cleaned daily and sanitized several times a day. We are taking added measures like a one-way traffic pattern, directional signage on the floor, limiting the number of people in our stores, and specific standing areas in our stores to help our employees and customers safely continue social distancing.
  • For Employees: All of our employees are provided a mask or cloth face covering and gloves to wear daily, and we are screening employees with temperature and wellness checks before they come into work. Additionally, we have extra hand sanitizer and cleaning and sanitizing supplies available in the stores.
  • For Customers: For everyone’s safety, we are requiring all employees and customers to wear a non-medical cloth facial covering or mask that covers the mouth and nose at all times while at a Shane Co. store. This requirement does not apply to children under the age of 2 or to individuals who are unable to wear a face mask due to an underlying medical condition. If you forget your mask at home, don’t worry, we’ll have one for you to use and take home with you. While we know that requiring our customers to wear cloth face coverings might not be the normal procedure in your area and some could find this unpleasant or even disagree with the policy, we believe this is the right thing to do. We are a family business, and our employees and customers are part of that family. Making sure that we offer a safe shopping experience for all is vital, and we believe that wearing a cloth face covering protects you and those around you. Ultimately, we want you to feel safe and comfortable shopping with us. Hand sanitizer will be available for you to use before and after you try on jewelry, and we will also have gloves if requested for jewelry try-on as well. Our jewelry is fully sanitized before and after every use. In addition to our stores being open, we will also be offering scheduled in-store appointments for one-on-one time, still 6 feet apart, with one of our expert jewelry consultants. Click here to schedule yours!

Below you’ll find detailed information about the services available at specific locations. If your local store isn’t currently listed, please check back on this page or here for the most up-to-date information.

Nashville, TN - Franklin Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (615) 502-4551 to chat with one of your local jewelry consultants directly.

Atlanta, GA - Alpharetta Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (678) 379-4242 to chat with one of your local jewelry consultants directly.

Atlanta, GA - Duluth Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (770) 766-9963 to chat with one of your local jewelry consultants directly.

Atlanta, GA - Kennesaw Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (678) 647-1233 to chat with one of your local jewelry consultants directly.

Phoenix, AZ - Scottsdale Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (480) 739-3828 to chat with one of your local jewelry consultants directly.

Salt Lake City, UT - Midvale Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us 11am - 7pm Mon - Fri and 10am - 5pm Sat. Closed Sundays.
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (801) 515-2535 to chat with one of your local jewelry consultants directly.

Denver, CO - Greenwood Village Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (720) 903-3747 to chat with one of your local jewelry consultants directly.

Denver, CO - Westminster Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (720) 613-2600 to chat with one of your local jewelry consultants directly.

Kansas City, KS - Overland Park Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (913) 521-5886 to chat with one of your local jewelry consultants directly.

Indianapolis, IN - Indianapolis Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in.
  • We are currently open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (317) 790-2813 to chat with one of your local jewelry consultants directly.

Portland, OR - Tigard Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in
  • We are currently open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (503) 444-9110 to chat with one of your local jewelry consultants directly.

Seattle, WA - Lynnwood Shane Co. Store

  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • Text with Us: Text “friend” to (425) 321-2554 to chat with one of your local jewelry consultants directly.

Minneapolis, MN - Minnetonka Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (952) 222-0664 to chat with one of your local jewelry consultants directly.

Minneapolis, MN - Woodbury Shane Co. Store

  • We are open and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders during regular store hours.
  • Text with Us: Text “friend” to (651) 409-9828 to chat with one of your local jewelry consultants directly.

St. Louis, MO - Olivette Shane Co. Store

  • In-Store Appointments: You can now schedule your one-on-one appointment with one of our expert jewelry consultants here before you come in
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • Text with Us: Text “friend” to (314) 293-4664 to chat with one of your local jewelry consultants directly.

Louisville, KY - Louisville Shane Co. Store

  • We are open starting Friday, May 22 and look forward to seeing you. Please wear your mask or cloth face covering and come visit us: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • In-Store Appointments: You can now schedule your one-on-one appointment starting Tuesday, May 26 with one of our expert jewelry consultants here before you come in.
  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders starting Wednesday, May 20: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • Text with Us: Text “friend” to (502) 513-0992 to chat with one of your local jewelry consultants directly.

San Francisco, CA - San Mateo Shane Co. Store

  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders starting Friday, May 22: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • Text with Us: Text “friend” to (650) 750-7118 to chat with one of your local jewelry consultants directly.

San Francisco, CA - Walnut Creek Shane Co. Store

  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders starting Friday, May 22: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • Text with Us: Text “friend” to (925) 393-0011 to chat with one of your local jewelry consultants directly.

San Francisco, CA - Cupertino Shane Co. Store

  • Open for No-Contact Curbside Service for jewelry repairs, clean & checks, making payments, and picking up orders starting Friday, May 22: 11am - 7pm Mon - Fri, 10am - 5pm Sat, and Noon - 5pm Sun
  • Text with Us: Text “friend” to (408) 533-1499 to chat with one of your local jewelry consultants directly.

Additional No-Contact Shopping Options:
If you’re not yet comfortable coming into the store yet, you can text with us or schedule a virtual online appointment to connect with a jewelry consultant from the comfort of your home. Additionally, our Virtual Try-On is a fun, interactive way to try on rings anywhere with your smartphone.

FAQs:
You’ll also find detailed information to help ease any concerns you may have about your warranty, layaway, custom orders, 60-day guarantee, clean & checks, and more on our FAQ page.

Giving Back:
If you want to join us in celebrating our frontline heroes, please check out our Shane Co. Charitable Tote Bags featuring the iconic radio tagline from your hometown. 100% of the profits will go directly to Direct Relief’s COVID-19 Response, providing PPE for frontline healthcare workers. Thank you to our frontline heroes!

Our customers are like family, and we are very much looking forward to welcoming you back to all of our stores. Please take care, stay safe, and don't hesitate to contact us with any questions at 866-467-4263 or at customerservicerep@shaneco.com.

Your friends in the jewelry business,

Tom Shane, Owner
Rordan Shane, President & CEO