A woman's hand with three solitaire engagement rings

Shane Co. Upgrade Program

Need a surefire gift, celebrating a milestone, or just want to change things up? Shane Co. has the most generous upgrade and trade-in program in the industry.

A woman's hand with three solitaire engagement rings

Shane Co. Upgrade Program

Need a surefire gift, celebrating a milestone, or just want to change things up? Shane Co. has the most generous upgrade and trade-in program in the industry.

A woman's hand with three solitaire engagement rings

Shane Co. Upgrade Program

Need a surefire gift, celebrating a milestone, or just want to change things up? Shane Co. has the most generous upgrade and trade-in program in the industry.

How to Upgrade

Two pairs of diamond stud earrings
Upgrading Natural Diamonds & Gemstones
  • Full credit of the original purchase price toward upgrades
  • New stone must be at least $1 more than original purchase price
  • Pay the difference from what you originally paid
Note: Depending on size and shape selected, upgrading your stone may also require changing your setting, which will incur additional costs.
Upgrading Natural Diamonds & Gemstones
Two pairs of diamond stud earrings
  • Full credit of the original purchase price toward upgrades
  • New stone must be at least $1 more than original purchase price
  • Pay the difference from what you originally paid
Note: Depending on size and shape selected, upgrading your stone may also require changing your setting, which will incur additional costs.

Upgrading Lab-Grown Diamonds

  • Current retail value as credit toward upgrades, up to the original purchase price
  • New stone must be at least $1 more than original purchase price
  • Pay the difference between retail value and new stone

Note: Depending on current retail value, you may receive less as credit than what you originally paid.

Two diamond engagement rings
Two diamond engagement rings

Upgrading Lab-Grown Diamonds

  • Current retail value as credit toward upgrades, up to the original purchase price
  • New stone must be at least $1 more than original purchase price
  • Pay the difference between retail value and new stone

Note: Note: Depending on current retail value, you may receive less as credit than what you originally paid.

Upgrading

Lab-Grown Diamonds

Two diamond engagement rings
  • Current retail value as credit toward upgrades, up to the original purchase price
  • New stone must be at least $1 more than original purchase price
  • Pay the difference between retail value and new stone

Note: Note: Depending on current retail value, you may receive less as credit than what you originally paid.

Two diamond engagement rings of different metal types

Upgrading Metal Jewelry

  • Full credit of the original purchase price toward upgrades
  • New piece must be double the original purchase price
  • Pay the difference from what you originally paid

Note: Precious metals (14k gold or platinum) are the only materials eligible for upgrade.

Upgrading Metal Jewelry

Two diamond engagement rings of different metal types
  • Full credit of the original purchase price toward upgrades
  • New piece must be double the original purchase price
  • Pay the difference from what you originally paid

Note: Precious metals (14k gold or platinum) are the only materials eligible for upgrade.

Click here for further details

You can also book an appointment or use our chat feature to talk to a jewelry consultant.

Need Help Upgrading?
Schedule an in-store or virtual appointment to chat with a friendly jewelry consultant.
BOOK NOW
A jewelry placing a diamond into an engagement ring
Need Help Upgrading?
Schedule an in-store or virtual appointment to chat with a friendly jewelry consultant.
BOOK NOW

"[Shane Co.] helped me ... upgrade my wife’s engagement ring for our 4 year anniversary. They were able to honor the amount I paid for my original ring and diamond to go towards my new one. I’m so glad she has a platinum ring with a better diamond."


— Joseph T.

“Shane Co. makes it very easy to upgrade by trading in previous purchases and accepting full value of that piece to go towards your new purchase.”


— Collin M.

Upgrade Details and Examples

Upgrading Natural Diamonds, Rubies, & Sapphires
What Qualifies:
Any Shane Co. loose natural diamond, ruby, or sapphire mounted in a ring, stud earrings, or single-stone personalized piece is eligible for upgrade.
What You’ll Receive:
You’ll receive the full value of what you originally paid, not including sales tax, as credit toward the purchase of any other natural or lab-grown gemstone of greater value.
What You’ll Spend:
We require a minimum $1 increase in value from what you originally paid. For example, if you paid $1,000 for your original gemstone, you’ll need to buy a gemstone that is at least $1,001. You’ll then pay the difference in value ($1 in this example), plus applicable sales tax.
Upgrading Lab-Grown Diamonds
What Qualifies:
Any Shane Co. loose lab-grown diamond mounted in a ring or single-stone personalized piece is eligible for upgrade.
What You’ll Receive:
You’ll receive our current retail value at time of trade-in, up to the full value you originally paid (not including sales tax), as credit toward the purchase of any other lab-grown or natural gemstone of greater value. Please note that depending on current retail value, you may receive less than what you originally paid.
What You’ll Spend:
We require a minimum $1 increase in value from what you originally paid. For example, if you paid $1,000 for your original gemstone, you’ll need to buy a gemstone that is at least $1,001. You’ll then pay the difference between the credit value and the price of the new gemstone, plus applicable sales tax.
Upgrading Metal Jewelry
What Qualifies:
Precious-metal jewelry (14k gold or platinum), such as an engagement ring setting or single-stone personalized piece, is eligible for upgrade.
What You’ll Receive:
You’ll receive the full value of what you originally paid, not including sales tax, as credit toward the purchase of any other precious-metal piece.
What You’ll Spend:
We require an increase in value of at least double your original purchase price. For example, if you paid $500 for your original engagement ring setting, you’ll need to buy a piece that is at least $1,000. You’ll then pay the difference in value ($500 in this example), plus applicable sales tax.
FAQ

Can other Shane Co. jewelry like pearls and men's jewelry be upgraded or traded in?

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How much will I receive for my Shane Co. diamond, solitaire pendant, or solitaire earrings when upgrading?

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How much will I receive for my other Shane Co. jewelry if I want to upgrade?

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Can I trade in jewelry that was not purchased at Shane Co.?

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Can I apply my ring upgrade credit toward a new gemstone?

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I want to change the shape, size, or quality of the diamond on my ring. What do I need to spend?

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I want to get a bigger pair of diamond studs. How much do I need to pay?

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I want a new wedding band for my wife of 10 years. What do I need to spend?

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