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Shane Co. Employee
Welcome to ShaneCo.com. We are proud and pleased to offer an opportunity to experience Shane Co. on-line. As an employee or immediate family member, please read and agree to the following terms and conditions of the WSM employee purchase agreement.
As stated in the WSM Company Handbook, "employees may purchase merchandise at a reduction from normal selling price, provided that the merchandise is solely for either the employee's own use or for that of his or her IMMEDIATE family." Immediate family is defined as follows: Employee's spouse, spousal equivalent, daughter, son, mother, father, sister, brother, grandparent, grandchild, mother-in-law, father-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, step-parent, or step-child, or a person who is legally acting in one of the above capacities, or another relative living in the employee's residence.
Employees are eligible for the employee discount privilege after receipt of their first pay stub from Western Stone & Metal.
I understand and agree my password is unique to me and cannot be shared with anyone.
I agree I will not purchase any merchandise for the purpose of resale.
I agree I will not purchase any merchandise in proxy for others.
I agree I will not distribute or share, and will keep the employee price confidential.
Any misuse of this employee benefit will result in the loss of such benefit to the employee and all qualified family members stated above, as determined by the VP of Human Resources.
Any employee violation, or violation by a family member, of the Company's EMPLOYEE PURCHASE POLICY, Section IV-L of Company Handbook could result in progressive counseling action being taken with the employee up to and including termination.
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If you're not completely satisfied with your ShaneCo.com jewelry, you may return it via FedEx or to your local store within 60 days of purchase, as long as the merchandise is in its original condition and has not been worked on by any jeweler outside of Shane Co.
- Most rings and some other pieces made of 14k gold, platinum, and silver that have been customized with an engraving are eligible for return or exchange.
- All other custom purchases, including any other engraved pieces and rings made with Shane Co.’s custom band builder, are final and are not eligible for return or exchange.
- Diamonds with inscriptions are eligible for return or exchange.
- To confirm if your purchase is eligible for return or exchange, please contact us.
How to Make a Return
- 1. Make sure you have your order number and email address handy, and click “Start Your Return” to begin the process.
- 2. Print the return label and affix it to the outside of your return package. Be sure to include all documentation you received.
- 3. Drop off your package at any FedEx return location.
- 4. Your refund will be processed once we receive your package.