Standard Delivery Guidelines
Every order goes through a rigorous quality control process, including a final clean and check by our jeweler.
Orders placed before 3:00 pm EST usually ship within three business days (Monday - Friday, excluding Holidays)
from the date you place your order. This is true for all orders, including those shipped via FedEx 2-day and
FedEx Overnight.
Need it sooner? Choose from our assortment of
Last Minute Gifts, wrapped and ready to ship.
All packages are insured for your protection. For your security, FedEx orders require an adult's signature at
delivery, and will not be dropped off unattended.
| FedEx - 2 Day |
|
FREE |
| FedEx Overnight |
Orders over $1,000 Order less than $1,000 |
FREE $10.00 |
| FedEx International |
Orders over $1,000 Order less than $1,000 |
FREE $25.00 |
| U.S. Mail |
(For APO/FPO/MPO and P.O. Boxes, which cannot be shipped FedEx). |
FREE |
International Orders
International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country.
These duties and taxes are charged by your country and are in addition to and separate from our shipping costs.
Unfortunately, you must pay any additional charges for customs clearance. The Shane Co. has no control over these
charges and cannot predict what they may be. As customs policies vary from country to country, we suggest you
contact your local customs office for more information.
Military Addresses in Overseas Locations
For overseas military addresses, the state must be the appropriate two-letter "state" abbreviation (AA, AE, or AP), and the
appropriate 5-digit ZIP Code or ZIP+4 (the 3-digit ZIP Code prefix for AA is 340, for AE it is 090-098, and for AP it is 962-966).
The delivery address line must show the recipient's name, unit number,
Consolidated Mail Room (CMR) number or PSC number, and box number (if assigned).
The following conditions also apply:
Mail addressed to Army personnel must show grade, full name (including first name and middle name or initial), and unit number.
Mail addressed to Air Force personnel must show grade, full name (including first name and middle initial),and PSC or unit number.
Mail addressed to Navy and Marine Corps personnel must show rank or rating, full name (including first name and middle initial), and PSC number for shore-based units. Ship name must be used if applicable.
Mail sent to dependants residing in overseas areas must be addressed in care of the sponsor.