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Our Promise



Since it's founding in 1971, Shane Co. has earned the trust of customers through our unique combination of quality, value, selection, expertise, integrity and service. While you likely learned the "Four Cs" of buying diamonds, there's a fifth "C" that's equally important: our commitment to you, the customer. Shane Co. is committed to your absolute satisfaction. We want you to be delighted with the quality and craftsmanship of our jewelry, the value for your money, and the level of customer service.

We offer:
  • A 120-day Money-back guarantee.
  • Free FedEx express shipping on every domestic order.
  • The best price, every day. No sales, gimmicks, or commissions.
  • Lifetime warranty and trade-in.
  • Certified appraisal with every jewelry purchase.
  • Peace of mind.

  • We promise to make purchasing jewelry from Shane Co. an enjoyable, hassle-free experience. We will do whatever it takes to ensure that you are happy with the quality, workmanship, value and service you receive.

    Learn more about these and other reasons to choose ShaneCo.com.


    General FAQ          Risk-Free Purchases
    General FAQ          Risk-Free Purchases


    I purchased two wedding rings through your site and was amazed at the dedication, knowledge and friendliness. I will never go anywhere else for our jewelry needs.

    Karen D. - St. Charles, MO
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