Careers at Shane Co.
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Career Opportunities
Job Type: Customer Service Associate

Location: San Mateo, CA

Description:

If you have great people skills and enjoy working with the public, we want to meet you!

Shane Co. is seeking a full-time Customer Service Associate who is career minded and possesses unmatched people skills. Our customers place a high value on the more personalized approach and excellent customer service delivered by our customer service team. We are seeking candidates who are outgoing, personable & competitive looking for both professional and personal development.

Customer Service Associates work in an environment that is centered on being a part of a team and being included in a family atmosphere. We bring together diverse individuals who have an array of expertise, skills and potential.

· Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives.

· We promote growth from within and encourage our team to work together to reach goals as well as improve skills.

· Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters long term customer loyalty.


Qualifications:

· Winning attitude and demonstrated dedication to ensuring customer satisfaction

· Positive attitude and ability to work well within a team environment

· 1-2 years’ experience in customer service, retail, or restaurant environments

· Ability to adapt to a variety of people and styles

· Must be organized as well as be comfortable working in a busy environment where multi-tasking and the ability to prioritize will be crucial to a strong performance.

· Individual must have an eye for details as well as be very detailed with paperwork.

· Self-starter that can work independently as well as part of a larger team.

· Previous cash handling experience (POS)

· Strong computer skills (i.e. Microsoft Office and SAP)

· Requires flexibility to work mornings, nights and weekends.

We have full-time and part-time opportunities available.

Join a company that invests in its employees and truly wants YOU to succeed!



Apply Online


What Customers Say About Us
Shane Co. has excellent customer service...the absolute best in the business.  Amanda S. - Rocklin, CA on Yelp.com
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