Upgrade and Trade-In Policy

Shane Co. has the industry’s most generous and comprehensive upgrade and trade-in policy, created with your future in mind. For any Shane Co. diamond, ruby or sapphire you have mounted in a ring, as well as any stud earrings or solitaire pendants you purchase, you’ll receive the full value that you paid as credit toward the purchase of any other gemstone of greater value. All that is required is a minimum one-dollar increase. To trade in any qualifying jewelry metal, simply spend double the original purchase amount.


An Example of How It Works
  Solitaire Engagement Ring
Original Ring		 Original Item Policy Requires You Spend This

Minimal Total

  
  Diamond
Diamond 		$1000 At least
$1.00 greater		 $1001  
  Engagement Ring
Ring 		$500 At least double $1000  
 


$1500
Credit

  


$2001
(minimum new purchase total)

  
        - $1500 credit  
 
 
Halo Engagement Ring
New Ring

Minimum Cost for the New Ring and Diamond

$501

  


Start Shopping




Frequently Asked Questions

Can other Shane Co. jewelry like pearls and men's jewelry be upgraded or traded in?
Because pearls deteriorate over time and other materials such as rubber, leather, stainless steel, carbon fiber and tungsten, are either not meant to last a lifetime or are non-precious metals, we are unable to accept items with those materials for trade in or upgrade. For the same reasons, cobalt and titanium merchandise other than wedding bands is also not eligible for trade-in or upgrade.
   
How much will I receive for my Shane Co. diamond, solitaire pendant or solitaire earrings when upgrading?
You will receive the full, original amount you paid toward the purchase of the new diamond, solitaire pendant or solitaire earrings. You will never receive less than what you paid originally.
   

How much will I receive for my other Shane Co. jewelry if I want to upgrade?
For any other Shane Co. merchandise made of gold, platinum, diamonds, rubies or sapphires, you will receive the full value as credit toward another piece of jewelry, provided your new purchase is double the value of the original purchase.

  
Can I trade in jewelry that was not purchased at Shane Co.?
Gold and some precious stones may have value on the wholesale market. Therefore, we may be able to offer you a trade-in allowance for your second-hand jewelry, based on the prevailing fair market value of its gemstones and metal. You may then use this allowance toward the purchase of Shane Co. jewelry, to the extent that your new purchase equals or exceeds the value or the jewelry you trade in.
   
Can I apply my ring upgrade credit towards a new gemstone?
Our upgrade policy allows you to apply an upgrade towards new merchandise of the same material. For example, a credit for a ring can be applied only towards the purchase of another piece of metal jewelry (ring, bracelet etc.) In turn, a loose gem stone upgrade credit can only be applied toward the purchase of other gemstone or gemstone piece (solitaire earrings, solitaire pendants, etc).

 
Store Locator
What Customers
Say About Us
Bottom line, I was able to place my order and Shane Co had my rings ready the next day...finding the right ring could have been the easiest thing ever had I simply turned to Shane Co. from day one.
Cathleen Hannigan - Colorado
High Quality and Low Prices Guaranteed
*Free shipping applies to domestic orders of $100 or more.
*The Shane Co. credit card is issued by Wells Fargo Financial National Bank. Special terms apply to purchases charged with approved credit. Regular minimum monthly payments are required during the promotional (special terms) period. Interest will be charged to your account from the purchase date at the APR for Purchases if the purchase balance is not paid in full within the promotional period. For newly opened accounts, the APR for Purchases is 27.99%. This APR may vary with the market based on the U.S. Prime Rate and is given as of 4/1/2013. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. Offer expires 6/30/2013.