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Customer Service
> Returns
If, for any reason, you are not completely satisfied with any jewelry purchase from Shane Co. and would like to return it, please call us toll-free at 1-866-467-4263. You have the choice of returning your merchandise to any Shane Co. store, or by mail, to ShaneCo.com.
To get your full refund, simply return your Shane Co. purchase to us, in its original condition, within 60 days of receiving the merchandise. Upon receipt of the returned item we will credit your account.
Send any ShaneCo.com merchandise returns to:
ShaneCo.com
c/o Brinks Incorporated
2203 Uravan Street
Aurora, CO 80011
Phone: 1-866-467-4263 (Outside U.S.: 1-720-874-0203)
Please return your purchase via the U.S. Postal Service. Be sure to insure the package for the amount you paid and send it
Return Receipt Requested
.
click for hours
Phone service hours are...
Monday - Friday
7:00am - 9:00pm
Saturday & Sunday
Closed
(all times mountain)
To find your local Shane Co. store hours,
click here
.
I purchased a necklace for our 51st wedding anniversary. I was completely satisfied both with the necklace and its price. You have a class organization.
Ken Randall - Altaville, CA
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CUSTOMER COMMENTS
rollover for hours
Phone service hours are...
Monday - Friday
7:00am - 9:00pm
Saturday & Sunday
Closed
(all times mountain)
To find your local Shane Co. store hours,
click here
.
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