Customer Service

Tom Shane Headshot
For four generations, Shane Co. has prided itself on outstanding customer service. When I started the company, I was determined to offer the best benefits in the retail jewelry industry. Those benefits are why our customers keep coming back to Shane Co. again and again, year after year.

From our superior trade-in policy and Free Lifetime Warranty, to our free FedEx shipping on orders of $100 or more and full 60-day Money-back Guarantee, Shane Co. puts the needs of our customers first.

You can shop with complete confidence, knowing that your purchases are backed by my personal commitment to your total satisfaction.

Thank you for choosing Shane Co.

Tom Shane's signature

Tom Shane
Owner,
Shane Co.


What Customers Say About Us
This is the first time that I have purchased anything from your company. I was amazed that it was so easy to design a ring with your website. I will be using Shane Co. from now on.  Joel Kirkpatrick - Glendale, AZ
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