Customer Service

Tom Shane Headshot
For four generations, Shane Co. has prided itself on outstanding customer service. When I started the company, I was determined to offer the best benefits in the retail jewelry industry. Those benefits are why our customers keep coming back to Shane Co. again and again, year after year.

From our superior trade-in policy and Free Lifetime Warranty, to our free FedEx shipping on orders of $100 or more and full 60-day Money-back Guarantee, Shane Co. puts the needs of our customers first.

You can shop with complete confidence, knowing that your purchases are backed by my personal commitment to your total satisfaction.

Thank you for choosing Shane Co.

Tom Shane's signature

Tom Shane
Shane Co.

What Customers Say About Us
I have to compliment the Shane Company and your employees for their help in making the biggest decision of my life a success. I found the perfect setting and stone for my future wife at  Tom Donnelly - Tampa, FL
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