Customer Service

For four generations, Shane Co. has prided itself on outstanding customer service. When I started the company, I was determined to offer the best benefits in the retail jewelry industry. Those benefits are why our customers keep coming back to Shane Co. again and again, year after year.

From our superior trade-in policy and Free Lifetime Warranty, to our free FedEx shipping on orders of $100 or more and full 60-day Money-back Guarantee, Shane Co. puts the needs of our customers first.

You can shop with complete confidence, knowing that your purchases are backed by my personal commitment to your total satisfaction.

Thank you for choosing Shane Co.



Tom Shane
Owner,
Shane Co.
Store Locator
What Customers
Say About Us
Joe was a great help, he knew what he was doing, and I found the perfect engagement ring!
Michael S. - Shelby, TN on Yelp.com
High Quality and Low Prices Guaranteed
*Free shipping applies to domestic orders of $100 or more.
*The Shane Co. credit card is issued by Wells Fargo Financial National Bank. Special terms apply to purchases charged with approved credit. Regular minimum monthly payments are required during the promotional (special terms) period. Interest will be charged to your account from the purchase date at the APR for Purchases if the purchase balance is not paid in full within the promotional period. For newly opened accounts, the APR for Purchases is 27.99%. This APR may vary with the market based on the U.S. Prime Rate and is given as of 4/1/2013. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. Offer expires 6/30/2013.