Customer Service

Tom Shane Headshot
For four generations, Shane Co. has prided itself on outstanding customer service. When I started the company, I was determined to offer the best benefits in the retail jewelry industry. Those benefits are why our customers keep coming back to Shane Co. again and again, year after year.

From our superior trade-in policy and Free Lifetime Warranty, to our free FedEx shipping on orders of $100 or more and full 60-day Money-back Guarantee, Shane Co. puts the needs of our customers first.

You can shop with complete confidence, knowing that your purchases are backed by my personal commitment to your total satisfaction.

Thank you for choosing Shane Co.

Tom Shane's signature

Tom Shane
Shane Co.

What Customers Say About Us
Wazhma and the rest of the team there were GREAT. I will be getting my wedding ring and my fiance's wedding band from there as well!! Go to Shane Co. you will NOT be sorry.  Val S. - San Jose, CA on
Reminder: If you are on a public computer, you will need to log out of your social provider separately.