ShaneCo.com Customer Service and Live Chat are closed today for the Labor Day holiday. We apologize for the inconvenience. Our Privacy Policy has been updated, effective 9/1/14. Type "privacy" in search bar to review details.

Customer Comments
You've heard of the four "C"s when buying a diamond...
At Shane Co., there is a fifth "C", our commitment to you, the customer. Read what other customers had to say about their recent experience with Shane Co.
< Previous   |   Next >
"I love this place! The diamonds they sell here are light years above pretty much every other jewelry store I've been to as far as quality is concerned. For quality and price, you can't beat Shane Co. The lifetime guarantee/replacement policy is also second to none."

Jennifer M. - Alpharetta, GA from Yelp
"Shane Co. was an awesome company to work with! My husband bought my engagement ring online and we bought our set in the store. The prices were very reasonable and there where many to choose from. We ended up with nicer than expected rings and under budget!"

Sarah & Gilberto from Martha Stewart
"We purchased our engagement ring & wedding bands from Shane Co. and could not be happier! The quality of their diamonds is wonderful and the value for cost is wonderful. The customer service was amazing and their warranty/service plan is unbeatable"

Laura - Georgia from WeddingWire
"I put off my search [for an engagement ring] to wait for a particular store to open after hearing their ads. Well, they were not worth waiting for. Shane Co.’s customer service is amazing and their quality is amazing! I compared a lot and I truly believe that I am giving my girlfriend the most amazing ring!"

Mr. Shopper - From CitySearch
"We could not be happier with Shane Co. for our wedding jewelry. They have such a unique selection and their prices cannot compare to anywhere else we looked. Thank you Shane Co. and we will continue to come there for all jewelry in the future!"

Celeste & Andrew - From Wedding Bee
"Let me tell you all WOW!!!!!!! I will never go anywhere else but Shane Co. This place just plain rocks!"

Gary S. - Fremont, CA from Yelp.com
"I can't say enough about how wonderful Shane Co. is!! They were very patient and educated us on the 4 C's and we never felt pressured into buying. Couldn't ask for more! :)"

Deborah H. - Pasco, WA from WeddingWire
"My fiance got my engagement ring here and we both bought our wedding bands as well. Their customer service is well above any other jewelry store we had been to. We went browsing for my engagement ring at the end of 2012 and so many jewelry stores do not listen to you when you discuss your budget and that infuriates me. Everyone we talked to at Shane Co kept our budget in mind, listened to all questions, explained everything in detail, without ever making us feel rushed. Their service center is fantastic as well - I have had to get my engagement ring resized twice and my wedding band once and everything is always done on time. They also clean your ring whenever you come in :) Always a nice perk! It's no wonder they won Arizona Weddings best jeweler in 2013 and The Knot Best Of Weddings 2013."

Melanie H. - Scottsdale, AZ from Yelp
"We purchased our entire wedding set at Shane Co, my engagement ring the matching band and his band. All three pieces were hand selected and stones picked with the help of Sarah! My then fiance looked at every single engagement they had and she had the utmost patience and understanding that he wanted to find the one that matched me perfectly. They finally decided on one and had it sized and wrapped up for our trip to Hawaii last year, amazing! We hadn't planned on getting a band for my ring since it is not your standard engagement ring I thought a circular band wouldn't match up to it, it is a vintage cut with more of a square setting but that changed when Sarah had a new piece come in that matched perfectly. She phoned my fiance to let him know if he was interested to stop on in and check it out, it ended up being a perfect match. ??We love our rings and look forward to many more years of working with Sarah and the whole Shane Co. crew!"

Kristen B. - San Jose, CA from Yelp.com
"Stephen and I just returned from your Overland Park, KS location. "Ordinary" is definitely not a word I would use to describe your store, or your selection. I was very impressed with your selection of sapphires, which is what I was looking for in an engagement ring. You had the rings we printed from your website in stock, but my eyes were drawn to a gorgeous vintage-style piece. Yes, that was the one! We appreciated the fact that our salesperson, Jessica, was so up front with the policies and pricing. She was able to let us know when the sizing of my ring would be completed. We were also impress that all sizing and repairs are done in house. We will absolutely be back to shop for wedding rings, as we are looking for unique and difference styles for those as well."

Stephanie S. - from Facebook.com

< Previous   |   Next >


Reminder: If you are on a public computer, you will need to log out of your social provider separately.

Continue