Customer Reviews‹ About
"After shopping around for weeks, it suddenly hit me that I hadn't tried Shane Co., even after all those years of having their radio commercials being ingrained in my head. I was very impressed with all the staff members that helped me on the handful of visits I made when selecting and purchasing my wife's engagement ring and then my wedding band. The staff is very friendly and helpful and I've never felt pressured by them in any way. They provide a level of personal service that I wasn't expecting. I got a great deal on a one-of-a kind ring and I can't put a value on the level of service and peace of mind I got from them. It was well worth the drive out to their store, and for return visits for the complimentary services. If you are in the market, Shane Co. is a must."
Brian G. from Tempe, AZ
"Shane Co. provided the setting for my engagement ring since I had been given a diamond by my grandmother. My fiancé has nothing but great things to say about the staff at the Roseville, CA store who helped him pick the setting. The team was helpful (but not pushy) in helping him select a setting that complemented my diamond perfectly. I cannot tell you how many compliments I get on my ring! Go to Shane Co. for a low-hassle, great buying experience."
Kristy from Roseville, CA
"I had several friends tell me about their wonderful experience at Shane Co. My experience with Kim and the entire staff was incredible. Kim was very patient and personable. She made the whole buying and selection process very smooth. She put in the work to follow up with my fiancé and even helped me with my sizing needs after I got my ring. I truly feel like "I have a friend in the diamond business.""
Caroline S. from Olivette, MO
"Love this place! Their jewelry is indeed quality! My wedding ring is from here and, still today, I get so many compliments on how beautiful and unique it is! Their customer service is awesome and they are not pushy like other jewelry stores."
Narine F. from Sacramento, CA
"Absolutely love them!! They are always so patient! We were looking for maybe two hours before we found the style I loved!! I definitely recommend my friends to go to Shane Co. I haven't had a single problem with them or my ring!! Still in awe. Thank you, Shane Co.!"
Lauren L. from Duluth, GA
"Great service! I lost a diamond and they replaced it at no charge. They are always friendly and ensure my ring looks like new every time I leave the store."
"Very satisfied with my experience here. The staff is just like their radio commercials advertise: no pressure, just friendly and knowledgeable staff. I felt like they actually wanted what was best for me. I walked in and told them what I wanted and they didn't push me to pay more than my budget (although they did politely show me what I would get if I did bump up my budget, which, although it would have been for their benefit, I appreciated them making sure I was happy with my decision). I plan to do all my future jewelry shopping here!"
Colton G. from Midvale, UT
"Best jewelry store, hands down. Wonderful service and beautiful designs. We come down from Chicago just to come to Shane Co."
Karon B. from St. Louis, MO