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Customer Service
> Commitment to Quality
Highest Quality
We buy our diamonds and other gems
first hand
, directly from the cutters in Antwerp, Tel Aviv, Bangkok and Mumbai, allowing us to hand-select only the most beautiful, high quality stones.
Because of our
exacting standards of beauty and quality
, we reject a very high percentage of the diamonds we examine.
We eliminate the middleman to control quality and deliver the
best value
to you.
All Shane Co. stones are genuine. Unlike most jewelers, we do not buy or sell lab-created gems.
We hand-select and hand-match the gemstones that are set in each piece of jewelry.
All of our gold jewelry is 14 karat or higher, and all of our platinum is at least 90% pure.
Every diamond we sell is graded according to exacting GIA (Gemological Institute of America) standards.
Certified Appraisal
Every piece of gold or platinum jewelry comes with a
free certified appraisal
, stating the value, and describing your purchased item in detail.
Your appraisal can be used for insurance purposes, resale or trade-ins.
click for hours
Phone service hours are...
Monday - Friday
7:00am - 9:00pm
Saturday & Sunday
Closed
(all times mountain)
To find your local Shane Co. store hours,
click here
.
I was amazed at the ease I was able to navigate the web site and the options on it, such as viewing the same jewelry in white gold and regular gold colors. Thank you again for everything.
Jeremy Ryan Miller - Phoenix, AZ
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CUSTOMER COMMENTS
rollover for hours
Phone service hours are...
Monday - Friday
7:00am - 9:00pm
Saturday & Sunday
Closed
(all times mountain)
To find your local Shane Co. store hours,
click here
.
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